Thank you for visiting and shopping at Pawpular Paws.
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 7-10 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Currently we only offer delivery within Gauteng, and rates are based on the customers physical address. All deliveries outside the Gauteng area needs to be arranged by the customer with a courier service of their choice.
Delivery delays can occasionally occur.
Damages
Pawpular Paws is not liable for any products damaged or lost during shipping; if delivery is being made outside the Gauteng area. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside South Africa.